Question 1

What documents or information do I need to apply?

Accepted Answer

To complete your application, you'll need a valid photo ID, Social Security Number, proof of income, and a completed application.

Question 2

Do you run credit and background checks? What are the qualifying criteria?

Accepted Answer

Yes. As part of the application process, we conduct background, credit, and rental history screenings. Applicants should have a monthly income of at least 2.5 times the rent and a credit score of 600 or higher. Applications with credit scores below 600 may still be considered and are reviewed on a case-by-case basis.

Question 3

Are utilities included in the rent?

Accepted Answer

Utilities are billed separately from rent. Contact our leasing team for current utility rates and details.

Question 4

What are the move-in costs and fees?

Accepted Answer

Move-in costs typically include prorated rent and fees (from your lease start date through the end of the month), a security deposit, and any applicable pet fees or deposits.

Question 5

When is rent due?

Accepted Answer

Rent is due on the 1st of each month. Late fees begin to apply on the 4th if payment has not been received.

Question 6

Is renters' insurance required?

Accepted Answer

Yes, renters' insurance is required for all residents to help protect your personal belongings and provide liability coverage.

Question 7

Fee Transparency

Accepted Answer

Move In Fees: Application fee - $50 per adult. Administrative fee - $299. Security deposit OAC - $500. Monthly Fees: Communication fee - $200. Garage Parking - $75. Renters insurance - $15. Pet Fees: Pet deposit - $200. Pet fee - $400. Pet Rent monthly - $50.

Question 8

What is the pet policy?

Accepted Answer

We're a pet-friendly community! Residents may have up to two pets per apartment, subject to breed restrictions. Contact our leasing office for details on pet fees and restricted breeds.

Question 9

What is the decorating policy?

Accepted Answer

Residents are welcome to personalize their apartment with décor. Please contact our leasing team for guidelines regarding wall hangings, painting, and other modifications.

Question 10

What is the guest parking and visitor policy?

Accepted Answer

Guest parking is available for visitors. Please contact the leasing office for current guest parking guidelines and any applicable restrictions.

Question 11

How do I schedule a tour?

Accepted Answer

Scheduling a tour is easy! You can book online through our website, schedule a self-guided tour through Tour24, or call our leasing office and we'll be happy to assist you.

Question 12

Is parking available?

Accepted Answer

Yes! Each apartment is required to have one assigned parking space, which is available for an additional fee.

Question 13

What do I need to bring to my new apartment?

Accepted Answer

You'll want to bring your personal belongings, furniture, kitchen essentials, bedding, toiletries, and any other items that help make your new apartment feel like home.

Question 14

How are packages delivered and where can I pick them up?

Accepted Answer

Packages are delivered to our secure package closet for convenient pickup.

Question 15

How do I submit a maintenance request?

Accepted Answer

Maintenance requests can be submitted through your resident portal or by calling or texting the leasing office. Our team is here to help!

Question 16

What happens when I decide to move out?

Accepted Answer

When you're ready to move out, we require a 60-day written notice. Our team will guide you through the move-out process and provide details about final inspections and next steps.

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